We have all heard first- hand the stories of the trials and tribulations experienced by those who queue for their grants. Long queues, overcrowding and excessive waiting times for the R350 social relief of distress grants presented challenges for the beneficiaries.


So, the recent announcement by the Post Office that it has introduced a new system that will see specific beneficiaries collect their grants on designated days depending on the last three digits of their ID numbers, is greatly welcomed.


The system has been introduced in the Free State, the North West, Mpumalanga and Limpopo.


The first week of the month is reserved for paying the elderly, disability and child grants. The Post Office has introduced separate queues at its branches to reduce waiting time and to ensure social distancing. Another queue is reserved for beneficiaries of the R350 grant, and there will be queue walkers to check ID numbers to ensure that the system is implemented.


The president extended the R350 grant by a further three months. This has proven to be an effective and efficient short-term measure to reduce the immediate impact on the livelihoods of poor South Africans. We hope that the Post Offices in the remaining Provinces also implement this system.